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The Next Generation IP-PBX for Small Businesses

Overview

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In today’s competitive business scenario, small businesses need an efficient phone system that can increase employee productivity, reduce telephony costs and provide high-endcall management features. Matrix ETERNITY NE is a next generation IP-PBX for small businesses sized between 10 to 32 users. A small yet powerful IP-PBX, ETERNITY NE provides all business-class telephony features to be productive, look professional and enhance customer services.

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Specifications

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Key Features

Converged Platform
ETERNITY NE is a true convergence of communication technologies with integrated interfaces for FXO (CO), GSM/3G and VoIP networks. ETERNITY NE intelligently selects the most cost-effective route to place local, mobile or long distance calls and reduces telephony costs. 

Flexible Phone Options
ETERNITY NE offers flexibility to choose from convenient phone options such as analog phones, digital key phones, IP phones and Mobile phones as office extensions to communicate from device of user’s choice.

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Enterprise-grade Features
ETERNITY NE is embedded with advance functionalities and productivity enhancing features of enterprise-grade phone systems. Features such as Call Park, Transfer, Hold and Forward, Six-way Conference Calling, Automatic Route Selection, Automated-attendants, Web-based administration and many more are provided as built-in without any additional cost.
 

• VoIP Telephony 

• Open-Standard SIP

• IP Trunks and Extensions

• Presence Indication and IM

• Peer-to-Peer Calling

• Dynamic DNS client

• VoIP over UMTS (3G)

• Call Forking

• Fax over IP (T.38 and Pass-Through)

• More number of small businesses is embracing VoIP in their day-to-day office communication realizing the cost benefits and flexibilities offered by VoIP. ETERNITY NE sends all long distance calls via data packets over internet instead of traditional telephony networks. 

• ETERNITY NE VoIP Server module comes with integrated Registrar, Proxy and Presence server. It can register up to 16 local or remote IP extensions and 4 SIP trunks. Ability to communicate from convenient device such as IP desk phone, SIP softphone or Mobile phones with SIP client adds another dimension to user flexibility. 

• Voice Mail and Integrated Auto-Attendant 

• 4 Auto-Attendants with Voice Guidance

• 32 Users and 5 Group Mailboxes

• Personalized Greetings and Messages

• Greetings by Day, Night, Holidays

• Voice Mail to Email Notification

• Conversation Recording up to 576 Hours

ETERNITY NE ensures uniform treatment to all customers with efficient routing and handling of calls, round-the-clock. Choice of multiple auto-attendant languages, option to leave voice mail in non-availability, email notification of voice mail and automatic recording of important calls ensures professional business approach and enhanced customer service. 

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Mobile Extensions
Reaching to the mobile workforce on daily/hourly basis using traditional telephony networks such as POTS (CO) and GSM results into significant increase in communication costs. The advanced mobility feature of ETERNITY NE enhances the user’s flexibility to stay in touch with office communications utilizing system resources from the field.

 

 

Mobility Inside the Office
ETERNITY NE replicates the PBX features available on desk phone to Wi-Fi handsets with SIP support. This enables workers to roam within campus, cafeteria or anywhere in the office within the reach of wireless local area network (WLAN) coverage.

 

Mobility Outside the Office
When the employees are out of the office – at customer premises, remote sites or anywhere, they can use standard mobile phones as office extensions to stay connected with the office users and customers. All convenience features, preferences and settings available on user’s desk phone follows on user’s Wi-Fi and Mobile extensions. Dialling by extension number, Trunk access for outbound calls, Caller ID, Call Transfer, Auto-Attendant, Voice Mail, Conference and many more PBX features allows seamless on-site and off-site user mobility.

 

 

Web-based Management
ETERNITY NE offers a simple to use and intuitive web-based management wizard. Anyone with basic technical knowhow and computer skills can easily configure and program ETERNITY NE features for day-to-day operations. This makes troubleshooting a lot easier with its ability to program it from any part of the world. Basic features and settings are easy to understand and most of them can be configurable by user themselves.